Flooding Questionnaire

About you:

Name

Address

Postcode

Email Address

Telephone

About the Flood:

When did the flood occur?

Where did the water come from? (choose all that apply)

River, Stream or Brook

Surface Water (water running across land)

Foul sewer overflowing

Rainwater drains overflowing

Ground Water

Other (please provide a description)

Don't know

About your property:

Where in your property flooded? (tick all that apply)

Front garden/drive

Garage

Porch

Inside the house

Back Garden

Other (please provide a description

How deep was the flood?

Has your property flooded before?

If you have any further comments regarding flooding or any other information you think would be relevant to us, please let us know

Sharing your information

If we need to work with the Environment Agency or Severn Trent water to investigate the flood, we may share your:

name
address
telephone number

We will never pass on your details to any other organisation or person.

We very much appreciate your help in completing the survey. Should you have any questions or any further information relating to flooding that you have not already sent to us please call 0121 704 8004 or email drainage@solihull.gov.uk.

Any photos or videos of the flood can also be sent to drainage@solihull.gov.uk.

Data Protection

Your information may be shared with other council services and partner organisations to ensure our records are kept accurate and to help us to identify services or benefits you may be entitled to or interested in. We may also need to share your information for the prevention and detection of fraud and/or other crimes or as the law requires. For further information about how we use your information please refer to the Council’s Privacy Statement on www.solihull.gov.uk.