All Sanctum Vaults remain the property of Solihull Council. The lease agreement is for the exclusive rights of committal, meaning you will have the rights to decide who the vault will be dedicated to and the cremated remains that will be placed within it.
Inscribed granite plaques can take up to 8 weeks to be manufactured.
The areas around the vaults must not be decorated with items such as vases, flower containers, ornaments or wind chimes, these will be removed by the cemetery.
Items must not be placed on top of the vaults as this may damage the granite. Any costs associated with the repair of such damage will be passed onto the leases holder.
Vaults are allocated on a plan and the final position of all vaults is at the discretion of the Manager.
Solihull Council reserves the right to amend the Cemetery and Crematorium Regulations, the design and the position of the vaults without notice to lease holders.
When a motif or photograph is included the engraver may have to adjust the position of the inscription to accommodate it.
Should you wish to alter the inscription within the agreement period, a replacement can be purchased at the appropriate fee.
If you change your name or address during the period of the lease it is your responsibility to notify the cemetery.
At the end of your lease you will be offered the option to renew the lease.
The plaque may be removed if the option to renew the lease is not taken up.
If the purchaser or a member of the purchaser’s family cannot be contacted within 12 months of the expiry of the lease, the ashes within the vault will be scattered and laid to rest in the Gardens of Remembrance at the Cemetery and the cemetery register will be amended to record this.
Liability cannot be accepted for damage caused to a memorial by persons other than Bereavement Services employees.